State Farm® Insurance Agent Jeff Felix
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Al Wollard
September 24, 2025
5
out of
5
rating by Al Wollard
"Sam was great. Easy to talk to, and answered all of my questions Knowledgeabley. 5 stars."
We responded:
"Hi Al! We appreciate your review!🥳 We are delighted to know you had a great experience with our State Farm office here in Ortonville. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Sincerely, Jeff Felix "
Kyle Gianotti
September 16, 2025
5
out of
5
rating by Kyle Gianotti
"Very easy to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alissa Robinson
September 3, 2025
5
out of
5
rating by Alissa Robinson
"We have been with state farm for over 25 years. When Jeff took over this location, he introduced himself to us and was very personable. It is always a pleasure talking with Toni and Robin when I call with questions or updates to our policies, even being excited for me when I purchased my Jeep. We had a sitaution recently with one of our policies and they went above and beyond to help us take care of it. I appreciate their communication and hold them in high regards. Thank you all for being the best."
We responded:
"Thank you for taking the time to share your thoughts! Such a loyal customer and we’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Angela Rocha
August 15, 2025
5
out of
5
rating by Angela Rocha
"I’ve been with the same insurance agency since 1990! Toni Beck and Sam Barrett did an excellent job navigating my new policies. Sam worked around my work schedule and did an excellent job explaining what I needed to know for both my Home and auto."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
jon quirk
July 24, 2025
5
out of
5
rating by jon quirk
"Sam Barrott was a pleasure to work with. He answered all my questions, and made sure we insured my E-bike correctly. I appreciated him being flexible for setting up phone calls during my lunch break to get things done. He is very easy to talk to and not pushy which is great!"
We responded:
"Jon we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Don Stanford
July 23, 2025
5
out of
5
rating by Don Stanford
"Jeff did a great job handling my claim. He was very professional and handled my issue promptly."
We responded:
"Hi Don! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Beth DeRosa
July 17, 2025
5
out of
5
rating by Beth DeRosa
"We have been clients of Jeff Felix's agency for many years. Jeff and his staff are always helpful and patient with our needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
eric main
July 15, 2025
5
out of
5
rating by eric main
"Very friendly always helpful"
We responded:
"Eric, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sarah Lieberman
June 13, 2025
5
out of
5
rating by Sarah Lieberman
"Everyone I spoke with is really nice, professional and quick to help! Thank you."
We responded:
"Hi Sarah! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
weezerkirby
May 9, 2025
5
out of
5
rating by weezerkirby
"Always seamless insurance changes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Scott Goers
April 11, 2025
5
out of
5
rating by Scott Goers
"I just saved over 55% on home and auto by working with Sam to switch to State Farm! I couldn’t be happier."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amy Degnan
March 28, 2025
5
out of
5
rating by Amy Degnan
"Sam is a wonderful human! He is patient and answers all questions politely!"
We responded:
"Thank you for your 5-star review! My State Farm Team and I are happy to be your Good Neighbor!"
DOMINIQUE BURLISON
March 19, 2025
5
out of
5
rating by DOMINIQUE BURLISON
"Worked with Sam, he was great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jeff Joseph
January 14, 2025
5
out of
5
rating by Jeff Joseph
"Friendly effective agency. Account rep Sam is very knowledgeable. He knows the Michigan car insurance hoops completely, something that my previous agency didn't handle well at all."
We responded:
"We appreciate your review, Jeff! We are delighted to know you had a great experience with our State Farm office. We agree that Sam is wonderful to work with. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Torie Evans
December 18, 2024
5
out of
5
rating by Torie Evans
"Robin is amazing and very helpful! She made the process so much easier for me. I definitely recommend switching to State Farm!"
We responded:
"We appreciate the 5 Star Review and look forward to taking care of your Insurance and Financial Service needs. Toni, Roxanne, Robin and I want you to know that we'll be here if you need us. Feel free to call, text or email us anytime."
Brandon “hotrodman21” Devroy
November 19, 2024
5
out of
5
rating by Brandon “hotrodman21” Devroy
"Jeff was absolutely invaluable to our search for the best rates and policy. It was very nice to have someone that cared about the outcome and not just another text box on a screen. He was very attentive and active when working with us to ensure things were done in a timely fashion and as efficiently as possible. I could not recommend their team more."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ryan Andersen
November 12, 2024
5
out of
5
rating by Ryan Andersen
"Sam helped me understand my current policies, went through each different option I had or could fit mine and my families needs and was able to save me thousands of dollars per year between several different policies. Would highly recommend giving him and his agency a call to check out your options."
We responded:
"Ryan, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mike Dell
October 30, 2024
5
out of
5
rating by Mike Dell
"Jeff Felix is awesome! We had complicated insurance needs and he helped us when nobody else could."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jacqueline Cameron
October 18, 2024
5
out of
5
rating by Jacqueline Cameron
"I’ve been with State Farm for years. I just added another policy for condo insurance and Sam was awesome to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
rachel foltz
October 4, 2024
5
out of
5
rating by rachel foltz
"Sam was such a breath of fresh air going into this for me and my boyfriend’s first time! He took his time explaining every detail and making sure we understand all the ins and outs! Would highly recommend Sam!"
We responded:
"Thank you for the fantastic review, Rachel! Our office takes pride in dedicating time to explain things and assist our customers. We share your sentiment about Sam's exceptional skills, and we’re thrilled to have him as part of our team!"
Trent Myre
September 6, 2024
5
out of
5
rating by Trent Myre
"I have gotten multiple policies from Sam Barrott, and he has been super easy to work with. He is thorough, honest, and has always had my best interest as his number one priority."
We responded:
"Hi Trent, good to hear from you! We are happy to have Sam on our Team. Thank you for taking the time to give our Office a review!"
Megan Vernier
September 5, 2024
5
out of
5
rating by Megan Vernier
"I highly recommend visiting them for all of your insurance needs! Every person in the office is incredibly friendly, knowledgeable, and helpful. I have had nothing but wonderful interactions with all of them. This team makes insurance much easier to understand and a lot more fun. Thank you!!!"
We responded:
"Megan, thank you for such a kind review! Who would have thought that Insurance could be fun! :) We really appreciate you taking the time to give us such nice feedback. "
Michael harmon
August 28, 2024
5
out of
5
rating by Michael harmon
"Robin is Amazing. We have had great experiences with insurance needs through this State Farm. Thank you for all your help. Suzanne Harmon"
We responded:
"Suzanne, thank you for taking the time to give our Office a review. We really appreciate your business and want to thank you for your feedback. Robin, Toni, Sam and I enjoy working together and love getting 5-Star Reviews. "
George Paulson
August 27, 2024
5
out of
5
rating by George Paulson
"Finally a good experience at an insurance office!! I was with progressive for years when i decided to make the switch over to state farm and i wish id done it years ago! Everyone was so helpful and kind with me and helped me understand every decision i made. Will definitely be with them for many years to come!"
We responded:
"Hi George! We really appreciate your business. Our Team understands that most people don't want to have to deal with all the ins and outs of their insurance policies. It's our goal to make things as easy as possible for our clients. Thank you for being with our Office!"
Maria
August 27, 2024
5
out of
5
rating by Maria
"Jeff and his team are great. Quick to respond to questions or needs!"
We responded:
"Hi Maria! In such a competitive industry we strive to set ourselves apart by giving fast and friendly service. With over 60 years of combined experience in insurance, there is little we can't handle. Thank you for the 5-Star review!"